作者：陈永生、鄢莉、王艳、邹蓉
页数：218
出版社：清华大学出版社
出版日期：2024
ISBN：9787302664116
高清校对版pdf（带目录）
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内容简介
本书根据国际物流业的快速发展，结合物流英语教学改革的特点，系统介绍物流、采购、仓储、包装、配送、运输、结算、索赔理赔、客户服务、供应链及物流信息管理等物流专业英语基本知识，并通过强化实训，提高读者的应用能力。
本书知识系统，注重创新，突出实用性，既可作为高职高专、应用型大学物流管理专业物流英语教学的教材，也可作为物流、外贸与工商企业在职从业者的岗位培训教材，还可为广大中小微企业和大学生创业提供有益的学习指导。
本书特色
本书融入了物流英语的实践教学理念，知识系统，案例丰富，突出实用性，集理论和实践于一体，可以作为高职高专、应用型大学物流管理专业的教材，可作为成人高校物流英语的教材，也可以用于物流、外贸与工商企业在职从业者的岗位培训，并为广大社会中小微企业和大学生创业提供有益的学习指导。
本书为“北京市高等教育精品教材立项项目”。
目录
Section 1Theme Warming瞮p
Text 1What Is Logistics
Dialogue 1Introduction to Logistics Company
Section 2Elevating Vision
Text 2Activities in Logistics System
Dialogue 2Visiting a Logistics Company
Section 3Relevant Knowledge
Unit 2Customer Service
Section 1Theme Warming瞮p
Text 1What Is Customer Service
Dialogue 1Delay of Delivering
Section 2Elevating Vision
Text 2How to Improve Customer Service Level
Dialogue 2 Making a Complaint
Section 3Relevant Knowledge
Unit 3Warehousing
Section 1Theme Warming瞮p
Text 1Warehouse Operation
Dialogue 1Visiting a Warehouse
Section 2Elevating Vision
Text 2Inventory Management
Dialogue 2How Much Should I Order
Section 3Relevant Knowledge
Unit 4Transportation and Distribution
Section 1Theme Warming瞮p
Text 1Transportation Mode
Dialogue 1Negotiating About the Transportation Conditions
Section 2Elevating Vision
Text 2Distribution Management
Dialogue 2Partial Shipment and Transshipment
Section 3Relevant Knowledge
Unit 5Packaging
Section 1Theme Warming瞮p
Text 1Introduction of Packaging
Dialogue 1Packing of Silk Stockings
Section 2Elevating Vision
Text 2Functions of Packaging
Dialogue 2The Packaging of Beer
Section 3Relevant Knowledge
Unit 6International Logistics
Section 1Theme Warming瞮p
Text 1Containerization
Dialogue 1Talking About the Unloading Port
Section 2Elevating Vision
Text 2Main Logistics Documents
Dialogue 2Change the Port of Destination
Section 3Relevant Knowledge
Unit 7Purchasing
Section 1Theme Warming瞮p
Text 1Purchasing
Dialogue 1What Is Purchasing
Section 2Elevating Vision
Text 2Purchasing Process
Dialogue 2Ordering Equipment
Section 3Relevant Knowledge
Unit 8The Third Party Logistics
Section 1Theme Warming瞮p
Text 1The Nature of the Third Party Logistics
Dialogue 1Searching the 3PL Companies
Section 2Elevating Vision
Text 23PL in China
Dialogue 2Evaluating 3PL Companies
Section 3Relevant Knowledge
Unit 9Supply Chain Management
Section 1Theme Warming瞮p
Text 1Supply Chain Management
Dialogue 1Developing a Supply Chain
Section 2Elevating Vision
Text 2Developing Trends in Supply Chain Management
Dialogue 2The Possibility of Creating a Supply Chain
Section 3Relevant Knowledge
Unit 10Logistics Information Management
Section 1Theme Warming瞮p
Text 1The Role of Information Management
Dialogue 1Difference Between Legacy System and Present
System
Section 2Elevating Vision
Text 2Pick瞭o睱ight Basics
Dialogue 2Introduction to Supply Chain Management
Information System
Section 3Relevant Knowledge
Unit 11Account Settlement
Section 1Theme Warming瞮p
Text 1What Is Payment
Dialogue 1Bargaining for Agent Payment
Section 2Elevating Vision
Text 2Letter of Credit
Dialogue 2Bargaining on Freight Rate
Section 3Relevant Knowledge
Unit 12Claim and Settlement
Section 1Theme Warming瞮p
Text 1What Is Claim and Settlement
Dialogue 1Serving Skill for Complaining Customers
Section 2Elevating Vision
Text 2Force Majeure
Dialogue 2Refuse a Claim
Section 3Relevant Knowledge
Reference
本书配套资源
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